1. Introduction
Flawless Palms Landscaping LLC ("Flawless Palms," "we," "us," or "our") operates the website at flawlesspalms.com (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at flawlesspalmslandscapingllc@gmail.com.
2. Information We Collect
Information You Provide to Us
When you fill out the contact or quote request form on our Site, we collect the following personal information:
- Full name
- Phone number
- Email address
- Property address
- Service(s) requested
- Any additional details you include in the message field
Information Collected Automatically
When you visit our Site, certain information may be collected automatically by our hosting provider and analytics tools, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time on page, and referring URLs
- Date and time of your visit
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries
- To schedule and coordinate landscaping services at your property
- To send service confirmations, follow-ups, and invoices
- To improve our website and understand how visitors use it
- To comply with legal obligations
We will never sell your personal information to third parties or use it for purposes unrelated to providing landscaping services to you.
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information with the following third parties only as necessary to operate our business:
- Make.com (Integromat): Our contact form submissions are routed through Make.com's automation platform to deliver your inquiry to us. Make.com processes your data on our behalf as a data processor. See Make.com's Privacy Notice.
- Google LLC: We use Google services including Google Maps, Google Fonts, and potentially Google Analytics. Google may collect usage data per their Privacy Policy.
- Legal compliance: We may disclose your information if required by law, court order, or government regulation.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files placed on your device. We may use:
- Essential cookies: Required for the Site to function properly.
- Analytics cookies: Used to understand how visitors interact with our Site (e.g., Google Analytics).
- Third-party cookies: Set by embedded content such as Google Maps or social media widgets.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our Site.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy — typically for the duration of our business relationship with you plus up to three (3) years thereafter, unless a longer retention period is required by law. Form submission data processed through Make.com is retained per Make.com's standard data retention policies.
7. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, or sell
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal data)
- Non-discrimination for exercising your rights
Florida Residents
Florida residents may have additional rights under the Florida Digital Bill of Rights (FDBR), including the right to access, correct, delete, and obtain a copy of their personal data.
To exercise any of these rights, please contact us at flawlesspalmslandscapingllc@gmail.com or by phone at (941) 587-4024. We will respond to verified requests within 45 days.
9. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
10. Third-Party Links
Our Site contains links to third-party websites such as Google, Facebook, and Yelp. We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: